Finding the problem

“You know what your problem is?”

They always have an answer ready, hoping that you won’t have a response.

Because they’re not there for discovery, but dictation.

Not even the military asks that question.

An After Action Review has two parts:

  1. Sustain
  2. Improve

Sure, that 2nd one gets at “the problem.”

But it’s framed differently.

Part 1 is what you do well.

Part 2 is what you could do better.

And if “they” care about you at all, that’s what they want you to know.

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